Welcome Furry Friends
Who said Napa Valley was only for the two legged? We sure didn't. Let your pet experience the same great hospitality you'll receive at The Sunburst Calistoga by bringing them with. Available amenities for your love one include a pet bed, food bowl and water bowl in the room during your stay, as well as a small toy and small treat. You'll also receive a brochure of pet friendly restaurants, veterinarians, groomers, pet sitters and pet walkers in case your pet needs some extra attention.
Please Call for Bookings
We unfortunately do not offer online booking for pet friendly rooms as we have a very limited amount available. Please call us directly at 707-942-0991 and we'll be happy to help you and your furry companion with all your booking needs.
Fetch Pet Care
While staying with us, we understand it's im-paw-sible to take your pet everywhere. So to make sure your pet has the best care while you're away, we've partnered with Fetch! Pet Care. Offering the best customer service available, Fetch! Pet Care will keep your pet happy and entertained with private walks, group exercise, hotel pet sitting and more. On arrival, we would be happy to help you with your service bookings here at the hotel. You can also contact Fetch! Pet Care ahead of time via email or by calling 707-703-5764 to make arrangements. Be sure to ask about complimentary enrollment in the Fetch! Customer Loyalty Club for discounts on products and services.
Our Pet Policy
To ensure the safety of your pet as well as the comfort and safety of all our guests and our team we ask that you observe the following hotel policies:
- Our Room Attendants will not service any room left with a pet unattended.
- Pets may not be left unattended in a guest room unless securely crated.
- If you leave your pet crated in your room, please leave the designated hanger on your guestroom door.
- A cell phone number must be left with the front desk where we will be able to reach you at all times in case your pet gets upset or causes a disturbance.
- Please take in consideration our present and future guests by refraining from allowing your pet to climb or relax on any furniture throughout the hotel.
- No pets are permitted in the pool area, with the exception of certified service animals.
- Pets must be kept on a leash at all times when in the common or public areas of The Sunburst.
- A $50.00 pet fee will be automatically applied to your room bill. If you are traveling with a second dog a $25 pet fee will be applied.
- We have a limit of 2 dogs per room.
- You as the pet owner will be held responsible for any injuries to guests or staff related to or caused by your pet.
- Pets must be house-broken and well-behaved
- Please be sure to clean up after your pet when taking them outside. We will be happy to provide "doggie bags" in case you have forgotten them.
- Guests will be required to sign a disclaimer upon arrival.